Soucouyant

• High quality art print, in house printed
• 65lb, matte Epson paper
• Premium inks for bold and vibrant colours
• Paper prints are custom trimmed with white border for framing
• Each one, signed and dated by artist
• Available sizes: A4 (22 x 31’/ 9 x 12”) or A3 (43 x 30’/12 X 17”)

Shipping

Please allow 1-3 weeks to process your order. You will be notified via email once your order is shipped. 

Each print is hand finished and packaged with care by artist Tay Filrup in Malmö, Sweden.

 

VAT, Import, Custom's fees

Please be aware that your country may have additional VAT, Import, and Custom’s fees. We have no control over these fees and don’t have info on how fees work in different countries. The customs department in your country may require you to pay import fees when you receive your package. International shipments generally take 7-21 days to arrive.

 

Returns

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at tayfilrupeliasen@gmail.com. 

If your return is accepted, we will send an address where to send your package. You are responsible for shipping costs. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at tayfilrupeliasen@gmail.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items).

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at tayfilrupeliasen@gmail.com.